GDPR – Privacy Policy

Who We Are

Our website address is: www.web-lime.co.uk. Web Lime Design is a trading name of Web Lime Design LTD – SC720744.

The Information We Collect

Web Lime Design cares about your privacy. For this reason, we only collect information as needed to provide high quality websites and products (collectively, our “Services”). Your personal data includes information such as; name, address, telephone number and email address. We might also collect information from you regarding third parties in relation to you (i.e. hosting company etc…). We collect information about you when you enquire or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. This notice applies to all information collected or submitted on the Web Lime Design website, email, phone or with a Web Lime Design representative.

The Way We Use Information

We collect information about you to process your order, manage your account, improve the services we deliver and, if you agree, to email you about other products and services we think may be of interest. Web Lime Design will not share your information for marketing purposes with other companies, but may share your information with our close partners, e.g. a consultant, where there is a legitimate interest. For example, if you have requested information or have a specific need for a related service which we do not directly deliver ourselves. Web Lime Design reserves the right to reveal information pursuant to a valid court order. Finally, we never use or share the personally identifiable information provided to us online, via phone, or in person, in ways unrelated to the ones described, unless you explicitly given opt-in consent.

Marketing

From time to time we may like to send you information about our products and services. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email [email protected].

Who We May Share Information With

In order to deliver our service a number of 3rd parties are used. Your information may be shared with, but not limited to:
  • Providers of cloud based payment processing services
  • Our Bank
  • Providers of cloud based CRM software, who we use to manage customer records
  • Providers of cloud based marketing / mailing list services
  • Providers of transactional email services (used to deliver emails sent via your website)
  • Providers of cloud based Spam filtering services
  • Hosting data centres including the UK, Germany and Microsoft Azure and Amazon AWS cloud
  • Search engines and directories (if we help setup a listing on your behalf)
  • Other parties as described as above, such as a consultant or legal enforcement

Data Storage

Wherever it is practicably possible we use servers located within the UK, and secondly the EEA. We continually assess the 3rd parties we use and where a service is provided from outside the EEA, we look towards them meeting GDPR standards.

Data Security

We are committed to protecting the security of your personal data. Internally we strive to adopt best practices, continue to revise policies and implement additional security as new technologies become available. Where we have given you a password which may provide access to certain information, you are responsible for keeping that password confidential.

Cookies

Cookies are text files placed on your computer to allow websites to recognise you. We use them on our website to help it function as intended, personalise your repeat visits, and gather statistics in order to improve our services. Cookies are typically anonymous, but your personal privacy is important us. So if you are worried about your privacy in any way we recommend disabling them in your browser for our site. Helpful information on how to do this can be found on the ICO’s official site.

Other Websites

Our website contains links to other websites for your convenience. Web Lime Design has no control over these websites and is not responsible for their content and privacy. This privacy policy only applies to this website, so when you link to other websites you should read their own privacy policies and enter the site at your own risk.

Access To Your Information, Correction And Deletion

You have the right to request a copy of the information that we hold about you. If you would like a copy, submit at Data Access Request by email [email protected] or write to us at address detailed at the bottom of the page. Wherever possible this service will be free, but we reserve the right to make a small charge. We want to make sure that your personal information is accurate and up to date. You may ask us to correct information you think is inaccurate or delete it. As a provider of hosting and website services we take our position as Data Controller seriously. Please see Our Role as a Data Controller for more detailed information.

Changes To Our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 24 May 2018.

How To Contact Us

Please contact us if you have any questions about our privacy policy or information we hold about you: By email: [email protected] Or write to us at: Web Lime Design LTD 1F4, 6 Bonnington Road, Edinburgh, EH6 5JD

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